Norman Schwarzkopf: There’s a lot of gut instinct that comes into everything you do as a leader. Leadership is an art, not a science. It cannot be reduced down to a piece of paper and a bunch of very simple mechanical equations that you apply to it, and out the end drops the answer, and you just go out and do that. That’s not what it’s about. So much of it is gut feeling. Some of it is risk-taking. You don’t take risks with your troops’ lives, though. You’ve got to have your priorities established. You’ve got to know what you believe in. You have to be well trained. You have to have confidence in yourself, you have to have confidence in your training. You get nothing for nothing. It’s hard work. You’ve got to work hard so that when that time comes, when you’ve got to make the tough decision, you’re able to make the decision. Nothing is more debilitating to an organization than a leader who won’t make a decision. The whole organization just stops and waits and nothing happens because a leader won’t make a decision. That can paralyze an organization. So you see Rule 13, again. When placed in command, you must take charge. You’ve got to make a decision.